Assurance Wireless Stands Near Me – How to Contact?

Assurance Wireless is a wireless brand owned by T-Mobile. It is dedicated to serving only low-income citizens who cannot afford to purchase a phone/internet plan or a cellular phone – the customers who qualify for one or both of the two government assistance programs, Lifeline and the Affordable Connectivity Program (ACP). Assurance Wireless participates in both these assistance programs and offers free monthly wireless services and free phones to eligible clients through the programs. The company has an amazing online presence, however, you may be wondering: “Are there any Assurance Wireless stands near me?” Let’s find out!

Are There Any Assurance Wireless Stands Near Me?

Assurance Wireless does currently not have physical stands or retail stores where customers can visit. The program operates primarily online and through phone-based enrollment and support. Eligible individuals can apply for Assurance Wireless services through their website or by calling their customer service helpline.

However, as Lifeline and ACP companies constantly evolve, it’s always a good idea to check the most up-to-date information on the Assurance Wireless website or contact their customer support for any updates or changes regarding physical stands or retail locations. Moreover, as the company is owned by T-Mobile, it may also be possible for you to visit a T-Mobile stand or store and settle any questions or issues that you may have there. Nonetheless, as the two companies offer completely different services, it may be difficult to get help in a T-Mobile store either.

Luckily, as Assurance Wireless offers excellent support online and by phone, it’s really not necessary for customers to visit any physical locations. Instead, you can do everything from the comfort of your own home.

What is Assurance Wireless Local Address?

As Assurance Wireless currently doesn’t offer physical stands or stores, it only has a main address, which is Assurance Wireless, P.O. Box 5040, Charleston, IL 61920-9907.

This address isn’t designed for customers to visit though. Instead, you can write a letter and send it to this address via classic mail. As the address is only designed for remote contact, it’s better to contact the company by phone or online, via social media. The Assurance Wireless contact information is provided in the next section.

In case you wish to try your luck visiting a T-Mobile store instead, you can surely find one nearby. All you have to do to find the closest T-Mobile store is to visit https://www.t-mobile.com/stores/locator and enter your location (city or ZIP code). As mentioned before, agents in T-Mobile stores are unlikely to be able or authorized to provide any assistance to Assurance Wireless customers, as such, it’s best to get in touch with Assurance Wireless directly, which you can do through the company’s customer support system.

How to Contact Assurance Wireless?

To contact Assurance Wireless’s customer support team, you can use any of the methods listed here:

• Contact via phone at 1-888-321-5880.
• Contact via mail at Assurance Wireless, P.O. Box 5040, Charleston, IL 61920-9907.
• Check the company’s Frequently Asked Questions page for help at https://www.assurancewireless.com/help-center/faqs.
• Get help on your Assurance Wireless account at https://myaccount.assurancewireless.com/.
• Get in touch via Facebook at https://www.facebook.com/AssuranceWireless/.
• Get in touch via Twitter at https://twitter.com/AssuranceCell.
• Get in touch via YouTube at https://www.youtube.com/@AssuranceWireless.
• Get in touch via Instagram at https://instagram.com/assurancewireless?igshid=YmMyMTA2M2Y=.

See other contact details at https://www.assurancewireless.com/help-center/contact.

What Can Assurance Wireless Customer Service Help Me With if There Are No Assurance Wireless Stands Near Me?

You may be thinking: “There are no Assurance Wireless stands near me – this is a disaster!”. Not so fast! We’re here to assure you that the company has everything so well organized and atomized online that you won’t miss a physical stand or store even a tiny bit. There is literally nothing that cannot be done remotely these days. You can see whether or not Assurance Wireless is the right choice for you remotely, check your eligibility remotely, prepare for the application process remotely, apply remotely, receive the benefits online/via mail, request a replacement/upgrade device remotely, purchase plan add-ons, and ask any other questions/solve any other issues too. In case you are used to in-person assistance and find the prospect of dealing with issues online or via phone daunting, don’t worry, as we can guide you through anything you previously thought you need personal assistance for. Learn more in the following sections.

How Can I Check if Assurance is the Right Choice Remotely if There Are No Assurance Wireless Stands Near Me?

You can see if Assurance Wireless is the right fit for you in the first place by simply visiting its official website at https://www.assurancewireless.com/ to review the company’s offer and conditions.

As you will see on the company’s website, Assurance offers both Lifeline and the Affordable Connectivity Program (ACP) benefits. The plans vary between states and depend on each customer’s eligibility (if they qualify for Lifeline, ACP, or both), however, the most you can expect to receive is the following:

• A free smartphone (or flip phone) – you can currently receive a free Motorola Moto G Pure, Moto G Play, REVVL V Plus, Coolpad Belleza, etc.
• Free unlimited monthly talk minutes
• Free unlimited monthly text messages
• Free unlimited monthly data with up to 25GB of high-speed data
• Up to 2.5GB of free mobile hotspot data
• Access to T-Mobile’s nationwide network

To see the exact offer available for you (depending on where you live and what program you qualify for), visit https://www.assurancewireless.com/, enter your ZIP code, and review your offer. You will only be redirected to the offer page if the services are available in your area.

How Can I Check My Eligibility Remotely if There Are No Assurance Wireless Stands Near Me?

You can find all the eligibility details on the company’s official website at https://www.assurancewireless.com/. Additionally, you can contact Assurance’s customer support service for more information.

However, you don’t even need to do that, as we have outlined the eligibility criteria needed to join the program right here:

• The applicant must be at least 18 years old or an emancipated minor.
• Each household can only receive one Lifeline and/or ACP benefit.
• The applicant must be a resident of one of the following states – Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, or Wyoming.

Additionally, to qualify for Lifeline, your household must:

• Have an annual income at or below 135% of the federal poverty guidelines.
• OR participate in one of the following government assistance programs:
  • Medicaid
  • SNAP
  • SSI
  • FPHA
  • Veterans Pension and Survivors Benefit
  • A Tribal Assistance Program

  To qualify for ACP, your household must:

  • Have an annual income at or below 200% of the federal poverty guidelines.
  • OR participate in one of the following government assistance programs:
    • Lifeline
    • Any of the Lifeline-qualifying programs listed above
    • WIC
    • Free and Reduced-Price School Lunch Program or School Breakfast Program
    • Or received a Federal Pell Grant in the current award year

    How Can I Prepare for the Application Process Remotely if There Are No Assurance Wireless Stands Near Me?

    You needn’t do anything to prepare for the application process except to read this short section.

    During the application process, you will be asked to provide some information and documentation copies that prove your eligibility. You must do so in order to have your application approved.

    The information that you will need to provide includes:

    • Your full name
    • Your phone number
    • Email address
    • Last 4 digits of your SSN or Tribal Identification Number
    • Date of birth
    • Physical address

    The digital documentation copies that you will need to attach:

    • Proof of income (if you qualify based on income), such as current income statement, paycheck stubs, prior year’s tax return, Unemployment statement, etc.
    • Proof of program participation (if you qualify based on program participation), such as an approval letter, benefit award/verification letter, statement of benefits, etc.
    • Proof of identity (must contain full name, date of birth, and address), such as a valid ID, passport, driver’s license, etc.
    • Proof of emancipation (if you are an emancipated minor), such as a court document or emancipation certificate
    • Proof of life (utility bill, paycheck stubs, etc.)

    The documents must be valid and clear, otherwise, they won’t be accepted.

    How Can I Apply Remotely if There Are No Assurance Wireless Stands Near Me?

    Assurance Wireless offers a very simple way to apply for the Lifeline and/or ACP assistance program remotely. All you have to do is to follow these steps:

    • Visit https://www.assurancewireless.com/.
    • Enter your ZIP code.
    • If the company operates in your area, you will get an offer. Review it and press Apply Now.
    • Complete the online application form by providing all the personal information, eligibility documentation, and other needed details.
    • The application form will also include the National Verifier application so that your program eligibility will be recognized on a national level.
    • Review the provided details to make sure there are no mistakes and submit the application when you’re done. The company will review it and contact you about its decision via email.

    How Can I Receive My Benefits Remotely if There Are No Assurance Wireless Stands Near Me?

    Once your application gets approved by Assurance Wireless, you will be notified via email or another provided contact mean. You will then receive everything you applied for via email (account access and information) and via mail (a free SIM card and a free phone).

    Once you have received your benefits, you can insert the SIM card into the device and log into your Assurance Wireless account to follow the instructions on how to activate the device. Instructions may also be provided in the box you have received via mail.

    When your device is activated, you can start to use your benefits.

    How Can I Request a Replacement/Upgrade Remotely if There Are No Assurance Wireless Stands Near Me?

    In case you ever need a replacement or upgrade device, you must simply contact the company’s customer support service (contact information is provided above). Explain your wishes and the situation and the agent will tell you whether or not you are qualified to receive another device and if you can receive it free of charge or you must pay for it. The agent will then ask you for some information and give you some instructions to follow. The representative will take care of the rest and if you qualify, they will send you another phone via mail.

    Note that you may be asked to return the original device. You can send it via mail to the company’s main address, which is provided above.

    How Can I Refill My Minutes or Data Remotely if There Are No Assurance Wireless Stands Near Me?

    As mentioned before, not all plans come with unlimited minutes and unlimited data. Moreover, no plan includes unlimited high-speed data. However, Assurance Wireless enables customers to add minutes or data. Conveniently, you can do everything online.

    • To add additional voice minutes visit https://myaccount.assurancewireless.com/. Sign into your account and press Add More Minutes under I Want To…
    • To add additional data visit https://myaccount.assurancewireless.com/. Sign into your account and press Add on Data under I Want To…
    • To purchase unlimited talk and text plans with data visit https://origin-www2-ls.virginmobileusa.com/login/login.do. Sign into your account and press Add Minutes and Data Bundle under I Want To…

    For more information, visit https://www.assurancewireless.com/help-center/data-and-services.

    How Can I Get Any Other Answers/Services Remotely if There Are No Assurance Wireless Stands Near Me?

    For any other wishes, issues, or questions you may have, you can do the following:

    • Search for an answer online at https://www.assurancewireless.com/.
    • Review the FAQ page at https://www.assurancewireless.com/help-center/faqs.
    • Contact the company’s customer support service (contact info provided above).