It says my Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. But not say what listing is the problem source.
What can I do to solve it and recover my account?
Please give me some proposal. Thank you very much.
Please post the whole email in order to have an idea about why you got deactivated, without it is not possible to understand your case, were you dropshipping? you and only you (besides Amazon obviously) know what your account has been deactivated,
It’s covered in Seller University 🫢
Show 1 replyIt says my Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. But not say what listing is the problem
It will say what you did. Section 3 is usually code of conduct policy violations or dropshipping or both. Post your original notice
The term of this Agreement will start on the date of your completed registration for use of a Service and continue until terminated by us or you as provided below. You may at any time terminate your account or this Agreement immediately on notice to us via Seller Central, email, the Contact Us form, or similar means. We may terminate your account or this Agreement for convenience with 30 days’ advance notice. We may suspend or terminate your account or this Agreement immediately if we determine that (a) you have materially breached the Agreement and failed to cure within 7 days of a cure notice unless your breach exposes us to liability toward a third party, in which case we are entitled to reduce, or waive, the aforementioned cure period at our reasonable discretion; (b) your account has been, or our controls identify that it may be used for deceptive or fraudulent, or illegal activity; © your use of the Services has harmed, or our controls identify that it might harm, other sellers, customers, or Amazon’s legitimate interests; or (d) your Account Health Rating falls below our published threshold(s) for deactivation. We will promptly notify you of any such termination or suspension via email or similar means including Seller Central, indicating the reason and any options to appeal, except where we have reason to believe that providing this information will hinder the investigation or prevention of deceptive, fraudulent, or illegal activity, or will enable you to circumvent our safeguards. On termination of this Agreement, all related rights and obligations under this Agreement immediately terminate, except that (d) you will remain responsible for performing all of your obligations in connection with transactions entered into before termination and for any liabilities that accrued before or as a result of termination, and (e) Sections 2, 3, 4, 5, 6, 7, 8, 9, 11, 14, 15, and 18 of these General Terms survive.
Show 1 replyGreetings,
Your account is deactivated because you sell restricted product without approval from Amazon.
You should have received warning notifications before the suspension of your account.
Have you appealed on those violations successfully? Please share the original warning message so that we could understand what was going wrong.
Best
Well, you did not state what you were doing wrong. Did you get a Warning letter and did nothing? If that happened, it is like slapping Amazon in the face, and saying, I’m not going to lister to you, I’ll do as I want.
Show 13 repliesHi @manyorder,
Thank you for your post, Leah from Amazon here to assist.
It says my Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. But not say what listing is the problem source.
What can I do to solve it and recover my account?
From your post, we understand that your account is currently deactivated and you are trying to submit the requested information for the reactivation of the account.
We encourage you to refer to the recent performance notification to identify the issue or possible factor(s) that led to current account deactivation and then execute next course of action as requested by appeals team.
From reviewing the screenshot of performance notification from your reply, we see that you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies.
To ensure that your products are listed in accordance to Amazon’s restricted products, I encourage you to check these policies carefully for better understanding:
Furthermore, to refrain from having the same violation happen again in the future, It is essential for you to dive into your account history from more aspect during conducting your investigation. I suggest you to go through the questions listed in the below to identify your root cause before you are able to proceed with the corrective measures and strong preventive measures .
Root Cause
Corrective Measures
Preventative Measures
If you’ve reviewed the Restricted product page and believe your product was removed in error, you may dispute via “submit appeal” button in Seller Central. Do try your best to provide the relevant ASIN number and a detailed explanation with strong supporting proof to justify your claim on the incorrect listing removal.
I hope this guidance pushes you towards resolution. Please do not hesitate to let us know if you have any other questions.
Thank you @Maglia_Nera, @LainesGoods, @Mike64220, @Gizmo192 for your participation in this thread as well.
What can I do to solve it and recover my account?
Listen, it’s really simple. Nobody here can or will help you guessing around. If you want another shot at selling here, come clean…
Show 4 repliesYou seem to have listed naughty stuff, you can’t sell on Amazon. BTW, there is no way forward. Your deactivation is permanent.
The following is an incomplete naughty list;
ok I have try to tell everybody I’m selling rings of men ,but I can’t sent it so you didn’t know.
Show 8 replies Seller_XRyCessJfS8t9 2 years ago Copy post link Flag post for reviewIt says my Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. But not say what listing is the problem source.
What can I do to solve it and recover my account?
Please give me some proposal. Thank you very much.
It says my Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. But not say what listing is the problem source.
What can I do to solve it and recover my account?
Please give me some proposal. Thank you very much.
Please post the whole email in order to have an idea about why you got deactivated, without it is not possible to understand your case, were you dropshipping? you and only you (besides Amazon obviously) know what your account has been deactivated,
It’s covered in Seller University 🫢
Show 1 replyIt says my Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. But not say what listing is the problem
It will say what you did. Section 3 is usually code of conduct policy violations or dropshipping or both. Post your original notice
The term of this Agreement will start on the date of your completed registration for use of a Service and continue until terminated by us or you as provided below. You may at any time terminate your account or this Agreement immediately on notice to us via Seller Central, email, the Contact Us form, or similar means. We may terminate your account or this Agreement for convenience with 30 days’ advance notice. We may suspend or terminate your account or this Agreement immediately if we determine that (a) you have materially breached the Agreement and failed to cure within 7 days of a cure notice unless your breach exposes us to liability toward a third party, in which case we are entitled to reduce, or waive, the aforementioned cure period at our reasonable discretion; (b) your account has been, or our controls identify that it may be used for deceptive or fraudulent, or illegal activity; © your use of the Services has harmed, or our controls identify that it might harm, other sellers, customers, or Amazon’s legitimate interests; or (d) your Account Health Rating falls below our published threshold(s) for deactivation. We will promptly notify you of any such termination or suspension via email or similar means including Seller Central, indicating the reason and any options to appeal, except where we have reason to believe that providing this information will hinder the investigation or prevention of deceptive, fraudulent, or illegal activity, or will enable you to circumvent our safeguards. On termination of this Agreement, all related rights and obligations under this Agreement immediately terminate, except that (d) you will remain responsible for performing all of your obligations in connection with transactions entered into before termination and for any liabilities that accrued before or as a result of termination, and (e) Sections 2, 3, 4, 5, 6, 7, 8, 9, 11, 14, 15, and 18 of these General Terms survive.
Show 1 replyGreetings,
Your account is deactivated because you sell restricted product without approval from Amazon.
You should have received warning notifications before the suspension of your account.
Have you appealed on those violations successfully? Please share the original warning message so that we could understand what was going wrong.
Best
Well, you did not state what you were doing wrong. Did you get a Warning letter and did nothing? If that happened, it is like slapping Amazon in the face, and saying, I’m not going to lister to you, I’ll do as I want.
Show 13 repliesHi @manyorder,
Thank you for your post, Leah from Amazon here to assist.
It says my Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. But not say what listing is the problem source.
What can I do to solve it and recover my account?
From your post, we understand that your account is currently deactivated and you are trying to submit the requested information for the reactivation of the account.
We encourage you to refer to the recent performance notification to identify the issue or possible factor(s) that led to current account deactivation and then execute next course of action as requested by appeals team.
From reviewing the screenshot of performance notification from your reply, we see that you have listed items that are not permitted for sale on Amazon. Items sold on Amazon must adhere to all applicable laws and Amazon policies.
To ensure that your products are listed in accordance to Amazon’s restricted products, I encourage you to check these policies carefully for better understanding:
Furthermore, to refrain from having the same violation happen again in the future, It is essential for you to dive into your account history from more aspect during conducting your investigation. I suggest you to go through the questions listed in the below to identify your root cause before you are able to proceed with the corrective measures and strong preventive measures .
Root Cause
Corrective Measures
Preventative Measures
If you’ve reviewed the Restricted product page and believe your product was removed in error, you may dispute via “submit appeal” button in Seller Central. Do try your best to provide the relevant ASIN number and a detailed explanation with strong supporting proof to justify your claim on the incorrect listing removal.
I hope this guidance pushes you towards resolution. Please do not hesitate to let us know if you have any other questions.
Thank you @Maglia_Nera, @LainesGoods, @Mike64220, @Gizmo192 for your participation in this thread as well.
What can I do to solve it and recover my account?
Listen, it’s really simple. Nobody here can or will help you guessing around. If you want another shot at selling here, come clean…
Show 4 repliesYou seem to have listed naughty stuff, you can’t sell on Amazon. BTW, there is no way forward. Your deactivation is permanent.
The following is an incomplete naughty list;
ok I have try to tell everybody I’m selling rings of men ,but I can’t sent it so you didn’t know.
Show 8 repliesPlease post the whole email in order to have an idea about why you got deactivated, without it is not possible to understand your case, were you dropshipping? you and only you (besides Amazon obviously) know what your account has been deactivated,
Please post the whole email in order to have an idea about why you got deactivated, without it is not possible to understand your case, were you dropshipping? you and only you (besides Amazon obviously) know what your account has been deactivated,
It’s covered in Seller University 🫢
Show 1 replyIt’s covered in Seller University 🫢
Show 1 replyIt says my Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. But not say what listing is the problem
It will say what you did. Section 3 is usually code of conduct policy violations or dropshipping or both. Post your original notice
It says my Amazon seller account has been permanently deactivated in accordance with section 3 of Amazon Business Solutions Agreement. But not say what listing is the problem
It will say what you did. Section 3 is usually code of conduct policy violations or dropshipping or both. Post your original notice
The term of this Agreement will start on the date of your completed registration for use of a Service and continue until terminated by us or you as provided below. You may at any time terminate your account or this Agreement immediately on notice to us via Seller Central, email, the Contact Us form, or similar means. We may terminate your account or this Agreement for convenience with 30 days’ advance notice. We may suspend or terminate your account or this Agreement immediately if we determine that (a) you have materially breached the Agreement and failed to cure within 7 days of a cure notice unless your breach exposes us to liability toward a third party, in which case we are entitled to reduce, or waive, the aforementioned cure period at our reasonable discretion; (b) your account has been, or our controls identify that it may be used for deceptive or fraudulent, or illegal activity; © your use of the Services has harmed, or our controls identify that it might harm, other sellers, customers, or Amazon’s legitimate interests; or (d) your Account Health Rating falls below our published threshold(s) for deactivation. We will promptly notify you of any such termination or suspension via email or similar means including Seller Central, indicating the reason and any options to appeal, except where we have reason to believe that providing this information will hinder the investigation or prevention of deceptive, fraudulent, or illegal activity, or will enable you to circumvent our safeguards. On termination of this Agreement, all related rights and obligations under this Agreement immediately terminate, except that (d) you will remain responsible for performing all of your obligations in connection with transactions entered into before termination and for any liabilities that accrued before or as a result of termination, and (e) Sections 2, 3, 4, 5, 6, 7, 8, 9, 11, 14, 15, and 18 of these General Terms survive.
Show 1 replyThe term of this Agreement will start on the date of your completed registration for use of a Service and continue until terminated by us or you as provided below. You may at any time terminate your account or this Agreement immediately on notice to us via Seller Central, email, the Contact Us form, or similar means. We may terminate your account or this Agreement for convenience with 30 days’ advance notice. We may suspend or terminate your account or this Agreement immediately if we determine that (a) you have materially breached the Agreement and failed to cure within 7 days of a cure notice unless your breach exposes us to liability toward a third party, in which case we are entitled to reduce, or waive, the aforementioned cure period at our reasonable discretion; (b) your account has been, or our controls identify that it may be used for deceptive or fraudulent, or illegal activity; © your use of the Services has harmed, or our controls identify that it might harm, other sellers, customers, or Amazon’s legitimate interests; or (d) your Account Health Rating falls below our published threshold(s) for deactivation. We will promptly notify you of any such termination or suspension via email or similar means including Seller Central, indicating the reason and any options to appeal, except where we have reason to believe that providing this information will hinder the investigation or prevention of deceptive, fraudulent, or illegal activity, or will enable you to circumvent our safeguards. On termination of this Agreement, all related rights and obligations under this Agreement immediately terminate, except that (d) you will remain responsible for performing all of your obligations in connection with transactions entered into before termination and for any liabilities that accrued before or as a result of termination, and (e) Sections 2, 3, 4, 5, 6, 7, 8, 9, 11, 14, 15, and 18 of these General Terms survive.
